What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and the payment method you use — whether that is bKash, Nagad or Rocket. We need this to verify your identity, process your deposits and withdrawals, and keep your account secure. Every time
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you log in from your phone or browser, we record session data such as your device type, IP address and the pages you navigate. This helps us spot unusual activity and protect your wallet balance. We do not collect more than we need. Payment details tied
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to bKash, Nagad or Rocket transactions are handled through encrypted channels and are never stored in plain text on our servers. We may share data with regulated payment processors when your transaction requires it — for example, when a Rocket withdrawal needs verification — but we
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do not pass your personal details to advertisers or unrelated third parties. Where local law in Bangladesh or the eligible region you access from requires us to retain records for a set period, we follow that requirement. If local law or your region makes certain features
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unavailable to you, we will still retain only the minimum data needed for compliance. You can ask us what data we hold at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.